Fulfillment Services 
End-to-end solutions for small to mid-market companies
Fulex is a proven leader in the industry of fulfillment of client's merchandise. Whether you have a marketing promotion offering t-shirts, ball caps, and golf balls that have to be kitted, packed and shipped; or you have an on-line store where orders are placed daily, you need someone with the expertise to tailor a program that directly addresses your business environment.
What makes Fulex different? We listen. We learn. We meet your needs. And, we continually grow and change with you so that our partnership is an evolving one as the marketplace demands.
Order Fulfillment
Fulex is an experienced, optimized e-commerce fulfillment provider, helping online businesses with better automation and efficiency. We will manage your order fulfillment from start to finish.
Our flexible processes are essential to creating and managing omnichannel supply chains. We integrate with multiple online shopping carts and help automate your entire order fulfillment process. Whether you sell directly to customers or through a retailer, we can help you get your packages delivered on time.
Warehousing
Headquartered in Detroit, Fulex manages geographically dispersed and strategically located fulfillment centers across the U.S., including Michigan, Chattanooga, Tennessee, and San Diego, California.
Our fulfillment centers use Warehouse Management System (WMS) software and processes that allow us to control and administer logistics operations, including putaway, replenishment, and picking. It manages the movement and storage of products and reduces the amount of time and effort associated with supply chain logistics, enabling appropriate and effective handling of inventory storage tracked in real-time
Kitting Projects and Assembly
Kitting projects, also referred to as “product bundling”, is the packaging of at least two related items together to be sold as a “kit” and prepared for shipment. Your e-commerce business may need our kitting and assembly services if you’re working with multiple manufacturers sending separate pieces of your kit to our fulfillment centers. For example, some online retailers want to add a free gift, product sample, or marketing brochure to each shipment.
Creating special bundles, kits, or gift baskets can combine products in a way that’s valuable to your customers and help your company move more product. Outsourcing these services to Fulex frees up time so you can stay focused on other things, such as improving lead times, providing better, faster customer service, and lowering pick fees.
Transportation
Transportation and logistics must be thorough and well-planned to ensure timely delivery and minimize transit risks. We use a Transportation Management System (TMS) to help with manifesting shipments, finding rate quotes, and managing carriers. Our fulfillment centers have built-in inventory management software to provide real-time updates for the business owner and customer along the entire product journey.
Fulex uses software to optimize fulfillment, which includes automated processing, inventory tracking, and order management, among other things. We have package tracing from the time it leaves the fulfillment center until the time it arrives at the consignee. Using this technology to automatically track and view inventory levels in real-time all from a single dashboard is the best way to stay on top of your supply chain.
Omnichannel
Creating a solid omnichannel marketing strategy with a reliable, unified presence across third-party platforms gives your customers a consistent shopping experience. It also provides consumers with the option to interact with your brand in a way that’s convenient for them.
Our omnichannel strategies combine elements of sales strategy, digital marketing, and customer service, with the aim of giving customers a fully integrated experience, regardless of the channel they use. Combining these creates a single, cohesive system streamlining the omnichannel supply chain as well as a shared experience between consumers and businesses.
Business to Business (B2B)
Fulex helps manage the “back end” operations and order fulfillment needs of your organization by creating a fully integrated structure that handles critical back-end marketing operations and supply chain management for business-to-business (B2B).
