Omnichannel
Diversification Is Key To Improving Overall Shopping Experience
An omnichannel retail strategy improves the customer experience and provides more channels for customer purchases. Creating an effective omnichannel marketing strategy with a reliable, streamlined presence across third-party platforms gives your audience a reliable shopping experience. It also provides consumers with the option to interact with your brand in a way that’s familiar and convenient.
A good omnichannel strategy combines a sales strategy, digital marketing and customer service to give customers a fully-integrated experience, regardless of the channel they use. Combining these creates a single, cohesive system for the omnichannel supply chain and creates an opportunity between consumers and businesses to address any issues during order fulfillment.
Improved Order Accuracy:
With an integrated system, orders from different channels are consolidated and processed centrally. This reduces the chances of errors in order processing, improving order accuracy and minimizing returns. When customers receive the correct items in the right quantity on time, their overall shopping experience improves. The positive experience can result in higher customer satisfaction, repeat business and personal referrals.
Reduce Cart Abandonment:
If a customer encounters shipping constraints or delivery times that don’t suit their needs, they may be more likely to abandon their cart. Omnichannel fulfillment addresses these issues, potentially increasing conversion rates. Offering multiple fulfillment options can help reduce cart abandonment rates.
Increased Operational Efficiency:
Accurate order fulfillment streamlines the entire order processing workflow. With fewer customer complaints and errors to address, the operational efficiency of the ecommerce business improves. Centralized order fulfillment systems streamline operations and eliminate the need for separate processes for each channel. This efficiency allows businesses to allocate resources more effectively, scale more effectively and manage higher order volumes.
Features
The comprehensive solutions you’ve been waiting for
Retail distribution
Our staff is well-trained in the routing requirements of the big box retailers throughout America. We ship to some of the largest retailers on the globe.
Online marketplaces
Leverage our direct integrations with reputable online marketplaces such as Target to significantly broaden your customer base. Fuex will seamlessly handle order fulfillment, allowing you to tap into millions of potential new customers.
Amazon FBA prep SFP
Harness the power of the Prime Badge by entrusting Fulex to dispatch your inventory to Amazon's warehouses, ensuring efficient order fulfillment. Or allow Fulex to handle your SFP.
Amazon FBM
Utilize Fulex's seamless integration with Amazon to enable us to directly ship Fulfillment by Merchant (FBM) orders straight to your customers.
DTC fulfillment
Attain cost-effective 2-day shipping solutions with Fulex by seamlessly integrating with your preferred e-commerce platforms and tools. Streamline the processing and shipping of Direct-to-Consumer (DTC) orders with automation to enhance efficiency.
Customer satisfaction
Our efficient order fulfillment network provides specialized customer care that’s dedicated to getting your business to the next level while providing excellent customer service and ensuring safe product delivery.
Shopping Cart Integrations
Integrate your omnichannel process from start to finish
Our Pricing
Explore our omnichannel pricing
E-commerce order fulfillment pricing varies depending on factors such as the volume and complexity of orders, the size and weight of products, and additional value-added services. We offer competitive monthly pricing with no hidden fees. All-inclusive pricing covers everything from shipping and fulfillment to storage fees and everything in between.
Save Time With Our Simple Process
Focus on the growth of your company. We’ll handle the rest.
1
Step One
Store your products at one of our fulfillment centers
2
Step Two
Integrate your shopping cart with our software
3
Step 3
Let us pack, ship, and track your products
Don't Just Take Our Word For It
Hear what our customers are saying
Every company using a crowdfunding platform will tell you that choosing the correct fulfillment partner can make or break a project. We were very satisfied with the result of our last campaign and Fulex really came through with us by giving us first class service. Reliable staff, fast shipping and available when I need them the most. I highly recommend them to anyone looking to deliver a project.
Kenny Sardina
The Dice TowerWe’ve been working with the Fulex team since 2004! They are a wonderful partner for any company that is ready to outsource their warehousing and fulfillment. Our staff relies on good communication and the Fulex team provides it. They are responsive to our needs and to the needs of our customers. They understand how customer service is the key to business. The team is professional, friendly and experts at what they do!
Paula Mastroberaradino
restorativeformulations.comMy name is Raina and I'm the Marketing Manager at Pandasaurus Games. I've had the pleasure of working with Sonya at Fulex since I came onboard in August 2022. Sonya has always been incredibly kind and helpful. She returns my emails almost immediately and if she for some reason isn't in office, she makes sure I am taken care of. She is quick to answer questions about orders and correct system mistakes. This past December we went to a convention and there was a lapse in communication, but Sonya worked above and beyond to make sure we got the supplies we needed. The Fulex website has been easy to navigate for my needs. I mainly need to send games to press and be able to look up past orders, and I am able to do so without hassle.
Raina Medina
PandasaurusFulex has been our logistics partner since 2016 and consistently provides us with best-in-class 3PL services. Their entire team is professional, friendly and very reliable and they work hard to make sure that our business runs smoothly. Highly recommended!
Marshall Zwicker
Form Products, MIHave used FulEx for 5+ years for all our inventory and shipping needs.
Dylan Anderson
HMNIM, CAFirst off, thanks to you and the team for a great holiday execution over the past few weeks. I can only imagine what went on to get all of those orders out accurately!
Dave Paulsend
Medcline, CA/MI/TNWorking with Fulex has been an absolute pleasure. We've been able to depend on them for fast, reliable fulfillment and customer service. They provide excellent support and are always quick to answer any questions. The setup process and integration with online marketplaces and our website was painless. They help make the entire process of selling our products online as easy and painless as possible. We couldn't be happier with Fulex.
Steve Oranek
Organek LivingEverybody dreams of a true "partnership," however, run for the hills to protect their own interests when the "ship" part of partnership has moments ending in a "t" instead of a"p." Fulex has been our partner for over two and a half years, through many moments of thick and thin. They've been there to turn around urgent & complicated requests without complaint and have even proactively come to us with solutions of how we can save on fees. We get approached often by other 3PL's attempting to take over our fulfillment business, however, I stopped taking the calls because we've found something in Fulex that can never be tested on the front end of a new relationship: reliability...
Clark Nowlin
Golden RatioWe have been working with Fulex for about a year and a half to fulfill our Joking Hazard and Master Dater games in the US and it has been an incredible relationship. Fulex has been more than attentive to the details and time requirements needed to make sure our products make their way to our retail customers safely and expediently. We are happy to recommend Fulex to our colleagues in the board game industry as well as anyone looking for a storage and shipping solution where they're needs are the first priority.
Logan Dean
Explosm, TNWe are a Canadian company who has been using Fulex in TN to fulfill our website and Amazon.com orders across the US for several years now. Orders are always shipped out promptly and accurately, the online portal makes it easy to find orders, shipment status and tracking and our account manager Halsey is amazing!